Pensions Administrator Review

I am a pensions administrator for a government funded, defined benefit scheme covering England and Wales. My responsibilities are as follows; upkeeping records, calculating pensions, training new staff, floorwalking, and completing casework for our clients.

I did not have a professional career background, as such, I have learnt to; formalise my administrative skills, administer a defined benefit pension scheme, put together a project proposal and present it to management, how to train others.

I appreciate the opportunity the programme has given me, however, the miscommunication and friction between Corndel and Capita often made learning stressful.

The programme should be tailored for better integration into the workplace. My studies and employment felt like two entirely separate entities and often clashed.

My workplace attempted to be supportive, but did not seem to understand the programme entirely.

My training provider was extremely supportive when it came to my personal learnings barriers, however, there was tension towards my company which made things very awkward.

The qualification taught me how to put together project presentations and I have since put my own forward to management. It also taught me how to use email rules which I was able to introduce to my deputy manager and help streamline our inboxes.

Our team meet up from time to time, however, as we work from home and live in different areas of the country, it is difficult. We are currently organising a voluntary day so we can get together.

Yes

Movement upwards is clearly defined for those who wish to move up and it offers a lot of training.

Apply!