Operations manager Review

by ASDA

Rating

6.5/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • I am accountable for the online operation, food hall, and the nights and warehouse operation. I drive a high-performance culture, ensuring my teams lead their people to an exacting standard. I deliver our future strategy and people plan. I also create an Easy, Fast and friendly shopping experience. I embrace and deliver change through effective engagement strategies. I drive legal compliance. I develop a talent pipeline, through identifying and mentoring potential leaders. I use data to identify opportunities and assist in planning, including contract base management and rota sign-off. I am proactive in planning ahead in order to deliver and lead both the store and online teams to meet customer needs and deliver excellent customer service

    7/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Yes

    7/10
  • 3. To what extent do you enjoy your programme?

    • Really great experience and programme

    8/10
  • 4. How well organised/structured is your programme?

    • Well organised

    7/10
  • 5. How much support do you receive from your employer?

    • Struggled to get support

    5/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • My training provider has been very helpful

    8/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • It has given me a lot more confident and overview of my role

    7/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • 3/10
  • 9a. Would you recommend ASDA to a friend?

    • Yes

  • 9b. Why?

    • Great place to work and alot of opportunities to progress

  • 10. What tips or advice would you give to others applying to ASDA?

    • Give your 100% and you will get a lot of great opportunities in your way

Details

Higher Level Apprenticeship

Customer Service

Leicester

May 2023

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