IT Communication and technician Review

by BT Group

Best Apprenticeship Employer

Rating

8.9/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

i am a field based engineer, where i would complete x pert set up jobs, and majority of the times i work in house, where i would have to handle customers request such as assigning them new laptops or it accessories.

8/10

2. Have you learnt any new skills or developed existing skills?

yes, i have improved on my communication and listening skills, and have learnt how a range of it skills that i didnt have before

9/10

3. To what extent do you enjoy your programme?

i wish it was more in a hybrid working environment, where i had the chance to work form home

8/10

4. How well organised/structured is your programme?

very well

9/10

5. How much support do you receive from your employer?

9/10

6. How much support do you receive from your training provider when working towards your qualifications?

more than needed!

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

it has allowed me to feel confident and skilful

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

yes, every month there always social events to attend to such as visiting skills and talking about job experiences

8/10

9a. Would you recommend BT Group to a friend?

Yes

9b. Why?

it is an amazing experience

10. What tips or advice would you give to others applying to BT Group?

always stay determined and motivated as there's always chances to progress within the company