Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Holiday sales, managing, amendments etc.. Bureau exchange, complaints, customer satisfactory

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Customer Service

    10/10

  • 3. To what extent do you enjoy your programme?
  • I really enjoy it

    10/10

  • 4. How well organised/structured is your programme?
  • Very Good

    10/10

  • 5. How much support do you receive from your employer?
  • Lots

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • Lots

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • A lot

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • meals and evenings organised by the companies we sell

    10/10

  • 9a. Would you recommend TUI UK & Ireland to a friend?
  • Yes


  • 9b. Why?
  • Its a good company to work for - Lots of perks, enough holidays and discount for your own holidays of course. Target driven which is my ideal work scenario as i am a competitive person so if you are the same this is perfect for you. Staff are all friendly. company looks after their staff.


  • 10. What tips or advice would you give to others applying to TUI UK & Ireland?
  • Be yourself, happy, positive and always have a smile on your face show your compassion and love to travel ensure you answer all of your questions you receive when applying and write more than the minimum this is something most managers look at! Give real life examples and be prepared for the unexpected anything can happen at any time in the world of travel.


Details

Level 3 Apprenticeship

Customer Service

Preston

May 2023


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