Implementation Manager Review

by TUI UK & Ireland

Best Apprenticeship Employer

Rating

9.2/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

My role involves the implementation of IT systems to our Retail estate and Contact Centres.

9/10

2. Have you learnt any new skills or developed existing skills?

Absolutely. I have learnt about project, programme and portfolio management and how projects work, inc. Stakeholder management, Leadership, Context, Lifecycles, Reviews, Benefits, Teamwork, Conflict Management, Negotiations, Scope, Requirements, Procurement and much more!

10/10

3. To what extent do you enjoy your programme?

I do really enjoy it but it's hard work!

9/10

4. How well organised/structured is your programme?

It's pretty well structured, Instep have provided great support.

9/10

5. How much support do you receive from your employer?

My line manager supports me, I haven't heard much from the apprenticeship team themselves.

9/10

6. How much support do you receive from your training provider when working towards your qualifications?

My tutor is very good, he really listens to what I have to say and offers advice and help when I need it.

9/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

It really does, it helps me to see not only where I can improve as an individual but where TUI could improve.

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

There are networks that you can join. An emphasis has been put on that more recently.

9/10

9a. Would you recommend TUI UK & Ireland to a friend?

Yes

9b. Why?

I've worked for TUI for 20 years this year, it's all I've ever known. TUI has always supported me with my career development and treated me as an individual.

10. What tips or advice would you give to others applying to TUI UK & Ireland?

With TUI being so large, there are opportunities for everyone, from every background, with every specialty. They offer a great flexible work policy, where work is something that you do, not somewhere that you go.