Rating
- 1. Please give an overview of your role and what this involves on a day-to-day basis:
- 2. Have you learnt any new skills or developed existing skills?
- 3. To what extent do you enjoy your programme?
- 4. How well organised/structured is your programme?
- 5. How much support do you receive from your employer?
- 6. How much support do you receive from your training provider when working towards your qualifications?
- 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
- 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
- 9a. Would you recommend Virgin Media O2 to a friend?
- 9b. Why?
- 10. What tips or advice would you give to others applying to Virgin Media O2?
As an Network engineer we develop and maintain Virgin Media's network. We offer support to residential and business customers and troubleshoot any problems that occur on the network. We mainly deal with faults on the network but are constantly optimising the network to get the best results.
I have learned a whole new set of skills since starting the apprenticeship. I've learnt a lot about networking and IT through out the apprenticeship.
Really enjoy the programme on the whole and really enjoy working for Virgin Media as a business.
Virgin Media have been very organised with there side of the apprenticeship however Estio don't seem to be as organised and don't really understand what we do for our day to day job.
Virgin Media have been amazing at supporting us and have put on extra training sessions for us to improve our skills and knowledge.
They have been supporting us but they don't seem to understand that we need to get a grip of the day to day job before we can write a portfolio piece about it.
The CCNA is a great qualification but isn't very relevant within our day to day job role as the virgin media network isn't the same as a SOHO network.
We have occasional football matches against other teams in the region after work to help improve team moral.
Yes
They value there staff and treat you like a real person rather then just a number. They have plenty of opportunities for you to progress and push yourself within your role.
Just be yourself! Being a team player is a key part of our role and its something that makes coming to work enjoyable.
Details
Higher Level Apprenticeship
Information Technology, Engineering
Enfield, UK
May 2023