Customer Advisor Review

by The AA

Best Apprenticeship Employer

Rating

9.5/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • The role involved taking calls daily and completing apprentice work

    9/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Yes, communication skills, team work skills

    9/10
  • 3. To what extent do you enjoy your programme?

    • I enjoyed it very much

    10/10
  • 4. How well organised/structured is your programme?

    • I would say it was organised well

    10/10
  • 5. How much support do you receive from your employer?

    • We has as much support as we needed

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • A lot of support

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • It helped me very much

    9/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • Ping pong tournament

    9/10
  • 9a. Would you recommend The AA to a friend?

    • Yes

  • 9b. Why?

    • Good pay, good people

  • 10. What tips or advice would you give to others applying to The AA?

    • Don’t be behind on the work

Details

Level 2 Apprenticeship

Business Operations

Oldbury, West Midlands

May 2023

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