Hospitality Team Member Level 2 - (Food & Beverage) Review

by Mitchells & Butlers

Best Apprenticeship Employer

Rating

7.2/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

I am an apprentice in a pub so I do things such as work the bar, take orders, carry food, clear tables, customer service, establishment cleanliness, ensure customer satisfaction.

9/10

2. Have you learnt any new skills or developed existing skills?

i have learnt how to talk with customers and ensure that they are comfortable. i have learnt how the tills work and the efficacy of taking food and plates in and out of the kitchen.

8/10

3. To what extent do you enjoy your programme?

i am really enjoying the programme as it is opening my eyes to a new industry.

8/10

4. How well organised/structured is your programme?

i believe the programme is well organised as all of the modules sre very well spread across the course and it isn't too overwhelming

9/10

5. How much support do you receive from your employer?

my employer is really supportive and all the staff i work with are really open and helpful.

7/10

6. How much support do you receive from your training provider when working towards your qualifications?

they are extremely helpful and are always there when and if i need any help. no question is ever a stupid question

9/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

i believe it will provide me with a stepping stone in order to progress.

7/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

n/a

1/10

9a. Would you recommend Mitchells & Butlers to a friend?

Yes

9b. Why?

there are multiple opportunities in varying sections of hospitality

10. What tips or advice would you give to others applying to Mitchells & Butlers?

ensure its what you want to do. research the company and how its run to be prepared for it