Deputy Manager Review

by Marston's

Best Apprenticeship Employer

Rating

4.4/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Daily operations, managing a team of upto 15 people daily, rota scheduling, customer relations, admin, hotel and restaurant oversights, stock management

5/10

2. Have you learnt any new skills or developed existing skills?

team coaching, scheduling, developing working with hotel systems

4/10

3. To what extent do you enjoy your programme?

The course is adaptable to the work i do, it is easy to understand and put into practice

6/10

4. How well organised/structured is your programme?

very organised, my mentor is able to explain what is expected of me for each part of the programme

8/10

5. How much support do you receive from your employer?

none

1/10

6. How much support do you receive from your training provider when working towards your qualifications?

always on hand to answer and questions and talk through any problems i am having

7/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

3/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

1/10

9a. Would you recommend Marston's to a friend?

Yes

9b. Why?

compared to other hospitality businesses i find the hours reasonable, pay above minimum, moderately good support from higher ups and work ethic is strong

10. What tips or advice would you give to others applying to Marston's?

don't be scared to ask questions, there is alot of training provided for all roles within the business, and not having a certain qualification doesn't mean you wouldn't be suitable to work there