Sales Support Apprentice Review

by Softcat

Best Apprenticeship Employer

Rating

7.8/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

my role is providing support for account managers to ensure the sales process runs as smoothly as possible . Finding and quoting products, chasing deliveries are my day to day responsibilities

7/10

2. Have you learnt any new skills or developed existing skills?

i have learnt to manage my time better and prioritise different pieces of work. i have also learnt to push myself out of my comfort zone when i dont want to do something as it will only grow my skills

8/10

3. To what extent do you enjoy your programme?

everyone is so helpful and welcoming if i need help i can go to anyone in my office and they are more than happy to help

7/10

4. How well organised/structured is your programme?

Our programme is very structured for the first month, plenty of training scheduled and time for self learning and calls with training provider every day

8/10

5. How much support do you receive from your employer?

Support from my employer is endless, we are constantly surrounded by people that can help, mentors team leaders and managers

8/10

6. How much support do you receive from your training provider when working towards your qualifications?

Firebrand are extremely supportive, anything we need and questions i have they are more than happy to help. they respond to any questions really quickly and always happy for a phone call if needed

8/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

i feel it gives me an understanding of IT that i can grow with and build on

8/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

there is always something going on at softcat Manchester plenty of social activities and sports teams to join the options are endless

8/10

9a. Would you recommend Softcat to a friend?

Yes

9b. Why?

my friend recommended Softcat to me, the opportunity to grow through the company is massive. to be able to gain real world experience in a role your studying helps utilise all the skills you have and learn

10. What tips or advice would you give to others applying to Softcat?

Dont hesitate, the more effort you put in the more you get back from the company