Account Manager Review

by Softcat

Best Apprenticeship Employer

Rating

8/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Account management, cold calling, prospecting new business accounts, email management, delivering customer service.

    7/10
  • 2. Have you learnt any new skills or developed existing skills?

    • I have learnt how to pitch and approach businesses, prospect them with something that could be valuable to their day to day running's. I have learnt how a corporate business is run internally and why certain systems are in place.

    8/10
  • 3. To what extent do you enjoy your programme?

    • Overall it's been an enjoyable experience but I feel like the support has lacked sometimes.

    8/10
  • 4. How well organised/structured is your programme?

    • Sometimes it is very organised and then sometimes things are quite un-organised.

    7/10
  • 5. How much support do you receive from your employer?

    • Overall there is a lot of support but sometimes I feel like there is too much information to take in and I find myself needing more and more support. It can be hard to keep up with.

    7/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • Firebrand give out a lot of support, Jason has been great.

    9/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • I would say it has been detrimental for me to perform better at my role. The sales training I received through my training has helped me tremendously with my approach in my role. I have learnt skills and techniques that would take years to learn without any training.

    9/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • Yes lots of team night outs, charity events, vendor lunches.

    9/10
  • 9a. Would you recommend Softcat to a friend?

    • Yes

  • 9b. Why?

    • Very good place to work for, especially if its your first job and you want to gain experience and get your foot in the door to becoming successful.

  • 10. What tips or advice would you give to others applying to Softcat?

    • Cliché, but just be your chill self. Trust the process and if it doesn't work out then they're not the company for you.

Details

Level 3 Apprenticeship

Marketing

Marlow SL7, UK

May 2023

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