Shift Manager Review

by McDonald's

Best Apprenticeship Employer

Rating

10/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

My role involves the running of shifts. This will include interacting with customers, checking quality of food, handling cash and changing tills, controlling the amount product being wasted.

10/10

2. Have you learnt any new skills or developed existing skills?

This apprenticeship has helped me a lot with knowledge I thought I’d forgotten about but as soon as I started writing it’s as if it all came flooding back. It’s taught me a lot about the importance of some of the procedures we complete.

10/10

3. To what extent do you enjoy your programme?

I enjoyed the course more that I thought I would as I got to remind myself of things I thought I’d forgotten about.

10/10

4. How well organised/structured is your programme?

It was very well organised and I was always given realistic time scales to complete work.

10/10

5. How much support do you receive from your employer?

Very little, I felt like most of the time I was having to give up my own time outside of work to come and complete it because they weren’t giving me the time well there.

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

The first tutor I had was great, she would help me with any questions I had and would always give me motivation. The second tutor I had also helped me out a lot but would take a while to respond back to me sometimes.

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

It’s helped me be more confident as I’ve got the knowledge in the back of my head.

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

Yes. Every year they do a football tournament and one of our teams has just won their round and are going to the final in Glasgow soon.

10/10

9a. Would you recommend McDonald's to a friend?

Yes

9b. Why?

It’s filled with a lot of different people who you would not think you’d speak to normally but I’ve managed to make some of my best friendships, I’ve learnt how to say things in different languages.

10. What tips or advice would you give to others applying to McDonald's?

Be open minded to the job and try and step outside of your comfort zone.