Shift manager Review

I am responsible for the safety of customers and staff members ensuring we create a fast and friendly service while making sure the restaurant is clean and well kept, I have other responsibilities such as the safe which involves a lot of money. I also ensure to push targets and make sure staff are using correct procedures throughout.

Yes, I have developed my confidence and people skills as this was something I lacked in before, I have also improved my knowledge on the management styles figuring out which one suits me better to develop myself and the people I work with, I have also learnt a lot of office based things such as sales labour, food and utility costs etc

I enjoy the program as it does give me that extra bit of knowledge that I want, it teaches me what kind of management styles are in practice and how to utilise them. It also teaches me to prioritise certain things before others such as safety of others and the health and safety of the restaurant

The program is well structured as it is set into months so you can’t fall too far behind unless you have no time to do it, we have monthly progress reviews so we can then ask our coach any questions we may have and ensure that we are on the right track

We do receive support from our employer as while doing the apprenticeship we are clocked in at work and also get to borrow a laptop from work, sometimes we do have to remind them that we need apprenticeship time but once this is done it gets seen to right away

I receive a lot of support from my training provider as we keep in contact and if we have any questions they get answered almost straight away, they encourage me to work towards my goals and they let me know if there is something that needs to be completed if I haven’t yet done so

This qualification definitely helps me to perform better in my role as it gives me an insight to certain business needs but also helps to adjust your management style if need be, helps to motivate your staff and keep the morale high at work and also helps to know what the food cost and utilities cost because we can then try to prevent this

Yes, there are lots, we do a litter pick for the community, have lots of crew events such as bingo nights and sports days, we also have the McCup which is football and involves a few different stores at McDonald’s, also we have dress down days dress up days and it is all for rmhc

Yes

Because the pay is good, the morale is high and the job is quite simple once you have an idea of it, they offer really good benefits such as cycle to work scheme, private health care, a points system that allows you to eat whilst your at work, employee assistance program etc

McDonalds isn’t a bad place to work there are lots of benefits to the job including promotions to crew trainer and manager, the pay is really good compared to minimum wage and the management try to help you where they can, you will be trained and shown what to do