Rating

7.7/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • My role as an apprentice is to work in the store as a store assistant. Where I work deliveries and complete pick lists and I am also till trained.

    9/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I have developed my customer service skills by assisting customers with their daily shopping queries.

    9/10

  • 3. To what extent do you enjoy your programme?
  • I enjoy working in my apprenticeship as I am constantly learning new things about retail and customer service skills all the time and continue to recieve training.

    8/10

  • 4. How valued do you feel by Aldi?
  • I feel valued as i have feedback on how well I am doing and get regular reviews from college.

    8/10

  • 5. How well organised/structured is your programme?
  • I attend college once a month where I Have Online Exams And Get Regular Reviews From My college Tutors.

    9/10

  • 6a. How much support do you receive from your training provider?
  • Middlesbrough college provides me support in class when needed and a tutor comes into store to monitor my performance.

    7/10

  • 6b. How much support do you receive from your employer?
  • My manager is always happy to help me when I need it and provides the necessary training.

    8/10

  • 7. How well does your salary/package meet your costs?
  • For an apprentice the salary is good.

    5/10

  • 8. Are there many opportunities outside of work?
  • The only opportunities I can see outside of work would be in college where I can develop my retail skills in class through revision and exams

    6/10

  • 9. Would you recommend Aldi to a friend?
  • Yes


  • 9b. Why?
  • Aldi is a great place to work, it is busy and constantly on the go and is perfect for hard working friendly people.


  • 10. What tips or advice would you give to others applying to Aldi?
  • You should show your strengths in customer service and positive work attitude aswell as good team work.


Details

Level 2 Apprenticeship

Customer Service

North East

May 2015


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