CRM trainee Review

My role as a CRM trainee consists of me communicating with all levels of staff & stakeholders in gathering requirements and demoing potential resolutions. Furthermore it consists of me designing, developing and testing configuration changes.

Yes, I would say this role allowed me to develop my analytical skills but mainly allowed me to develop on my communication skills as on a daily basis, I had to reach out to people by email and also hold calls with them, demoing configuration changes I may have made.

I have greatly enjoyed this programme as I've been able to gain valuable experience in the Investment Management industry which many people my age aren't able to gain. I've been able to meet and speak with highly respected and interesting individuals and gain my own personal network.

I would say it's very structured, the training programmes are well put together are focused on subjects that are vital for our development.

I receive a great amount of support, they are always there and ready whenever I have any queries and I'm constantly supported and pushed to develop my skills.

They send out an email with a question every day, so that constantly works your brain but even the resources that are available there are very easy to understand, making it easier to study towards my qualification.

It allows me to get a deeper understanding of the industry I work in, especially when it comes to terminology and jargon, so whenever I am speaking to colleagues, I am able to understand things they are referring to.

I have joined 'NextGen' which is a network that is aimed at the younger generation of colleagues within abrdn which has allowed me to meet & connect with new people within the business, that I may have not been able to, given I wasn't in the network.

Yes

It's a great and friendly environment to develop in as a young person, there are so many people within the business that are ready to catch up, help you out and even help you navigate your career.

Make sure you try and connect with a vast amount of people, learn what other people do as you never know it may interest you and grab every opportunity with both hands as it will do nothing but develop you and allow you to experience something new.