Shift manager Review

by McDonald's

Best Apprenticeship Employer

Rating

7/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

I am a shift manager so I run shifts and work on the floor as we make and serve food to customers. I answer the phone read and send emails. Count money, order change. Train staff I've started to learn how to hire new people as well.

8/10

2. Have you learnt any new skills or developed existing skills?

Yes, I have learnt how to sort out a broken freezer and liaise with other companies to get temporary freezers in so we do not have to close the store. I have learnt about new products we are going to sell.

7/10

3. To what extent do you enjoy your programme?

I am enjoying thinking about diversity and what we do to make sure we have a diverse working for us. I like my coach, she is very helpful.

6/10

4. How well organised/structured is your programme?

It is very structured and there are step by step modules. I know where I am with the learning.

7/10

5. How much support do you receive from your employer?

My employer is very supportive, she makes sure I have the time to do my learning and learn new parts of the business.

7/10

6. How much support do you receive from your training provider when working towards your qualifications?

They are very good in keeping in touch and making sure I have everything I need.

7/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

It gives me the confidence in my knowledge of the business and how I can help make more profit and train the new starters that come into the store.

7/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

There are some like football, charity events, work events and nights out. We have these so many times a year to boost morale.

7/10

9a. Would you recommend McDonald's to a friend?

Yes

9b. Why?

It is a great place to work and has really good flexibility and you can learn a lot from the people that work there and the opportunities that are available.

10. What tips or advice would you give to others applying to McDonald's?

Be honest and open about when you can work. Show your personality and never think you cannot do anything.