Showroom Project Coordinator Review

On a daily basis we complete tasks such as dropping and filling, facing up, answering phone calls, responding to emails, attending appointments with both new and old customer where we design kitchens, bathrooms and bedrooms, we help the store with replenishing stock on delivery days and range reviews whether that is in our section of the store or elsewhere.

I have taken opportunities such as being a member of each department around the store to further my knowledge on the products sold in that area which has grown my confidence with customer and allowed me to know the store better allowing me to help lots of customers and staff.

I really enjoy the job that I do which is a showroom customer advisor and project coordinator. It has developed my over all knowledge of the products I am selling which has made me enjoy my job even more as it allows me to give all customer the support and knowledge they require.

We are very well organised which is important in the job that we do as we have to work to a timescale that is to the customer preference along with delivery times and installations. We have a well structured team that work well together and are happy to assist where necessary.

I think the level of support I get is dependant on the member of staff and what they get from me. Our unit manager and my department manager are very supportive and are happy to support me when I need it whether that is with work, apprenticeships, experiences or time-off.

I receive a lot of support from my trainer as she understands the work load I am under on a day to day basis.

t provides me with a better understanding of the role of a manager and what I will have to look forward to and overcome when I have the opportunity to be a manager. It has also given me an insight into what our manager has to deal with day to day.

We used to have a Christmas party each year but since Covid we only receive vouchers. Our unit manager is very keen to have nights out to allow us all to get to know each other better and relax which don't happen often. We organise nights out ourselves as lot of us are already close friends.

Yes

B&Q are very inclusive and they are very considerate of your well being. They ensure you are happy and will do what is necessary to help you if you weren't. Everyone is very friendly and willing to help you with anything you need and there are good opportunities.

Go for it. The process is very simple and relaxed. Take opportunities that come your way (within reason) and don't shy away from anything. Always tell your manager how you are feeling as they will support you without judgment. Always ask questions whether it is about processes or stock as it will develop you.