assistant manager Review

My role includes managing the rest of the team to ensure that they are completing tasks to deliver good customer service to each and every customer that come into the restaurant on a day to day basis. Also, my responsibilities include managing food safety, people system, wellbeing, and ensuring people are happy.

I have learnt lots of new skills in my role including, communication, delegation, organisation, the ability to be approachable, listening and understanding skills, being present in conversations, leadership styles and when to use each one, understanding people, being adaptable so that different people that need training still receive the correct info.

I am enjoying the degree programme at Manchester. I enjoy networking with other people who work in other McDonalds restaurants around the country and sharing ideas and practices from other restaurants. The assignments are well explained and the tutors are great, I have a great skills coach who is always available to help.

My apprenticeship is well structured and organised. They communicate with us regularly and my skills coach is always on hand if we need anything whilst we are not up in Manchester. When we go to Manchester, the days are very structured and cover everything we need to complete our assignments.

I get a lot of support from my employer with regards to my apprenticeship time, my mentor in my restaurant always ensures that I have the right amount of time to get things done that I need to as well as competing any on the job training within my restaurant too.

My training provider supports me with all the documents and links needed to be able to work independently as well as providing the taught information needed. When we go to Manchester university, the tutors are thorough and they provide contact details to catch up with them once we are home, they also hold classes close to deadlines.

Although my qualification theory relates directly to my role, the act of completing the assignments doesn't really make me any better in my role physically, it maybe clarifies understanding of why we do things the way we do, but it's not exactly teaching me anything new at the moment.

Not really, we don't have any extra curricular activities in our workplace at the moment. We do hold events once or twice a year that are social events but aside from that we don't really have anything like that in place, it could be something to consider however.

Yes

It's a great place to work, good environment and people are nice, there is lots of opportunity for progression and it allows people to be their authentic self, the company supports its people all the time and is always looking for new initiatives to be able to put their people first always.

Apply with an open mind and when being interviewed speak from personal experiences, try not to think about the language used with questions and understand what the personal value the question is based around and answer according to that. The interview seems harder than it is due to the language and it's quite simple.