Customer service advisor Review

by JCT600

Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • My job role involves booking in customers for services and mot's as well as maintenance work to their tailored dealerships

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • I have learnt new skills around the systems used to do my job but also how the motor industry works

    10/10
  • 3. To what extent do you enjoy your programme?

    • i enjoy my programme a lot and i am excited for the future

    10/10
  • 4. How well organised/structured is your programme?

    • my programme is very structured and organized

    10/10
  • 5. How much support do you receive from your employer?

    • i receive so much support through my apprenticeship

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • I receive so much support through my training provider lsp

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • It helps massively as the more i learn the more my job role exceeds

    10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • Yes we have incentives that we work towards but also team events across the different departments

    10/10
  • 9a. Would you recommend JCT600 to a friend?

    • Yes

  • 9b. Why?

    • Because it is a fun environment to work in but also it will set you up for life

  • 10. What tips or advice would you give to others applying to JCT600?

    • Do not be afraid when coming to work for jct600 . It is an amazing place to work

Details

Level 2 Apprenticeship

Business Operations

Chesterfield, UK

May 2023

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