Apprentice customer service engineer Review

by Siemens Healthineers

Best Apprenticeship Employer

Rating

9.5/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Drive to the site in the company van and then meet up with the engineer we are helping and help do the jobs that are required.

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • I have learnt new skills in many ways. One of the best skills I have learnt is actually how to communicate with customers and how to keep them up to date with the work and keep them happy.

    10/10
  • 3. To what extent do you enjoy your programme?

    • I enjoy the programme a lot as it is a massive help with my knowledge of what I am going to be doing in the job.

    10/10
  • 4. How well organised/structured is your programme?

    • Very well.

    10/10
  • 5. How much support do you receive from your employer?

    • We receive a lot of support from the employer and if we ever have any questions there is always someone to get in touch with.

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • The training provider is a massive help and supports us a lot with the work they are giving us to complete.

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • I feel the qualification has not so much to do with the work I am doing but I see why we do it as it gives us an insight to the world of engineering.

    8/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • There are a few extra curricular activities that the company carry out over the year such as meeting up with other engineers at forums and going out for a meal with them etc.

    8/10
  • 9a. Would you recommend Siemens Healthineers to a friend?

    • Yes

  • 9b. Why?

    • The company is a great company with a big name who many people would want to work for. Also, they are a very supportive company and it comes with many great benefits.

  • 10. What tips or advice would you give to others applying to Siemens Healthineers?

    • Just go for it and have confidence in yourself.

Details

Level 3 Apprenticeship

Engineering

Rugby

May 2023

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