Team leader Review

by Whitbread

Best Apprenticeship Employer

Rating

7.4/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Opening/closing the business Dealing with customer complaints Cash handling Banking Leading a team Training a team/team member Supporting the team where needed Booking guests tables Lines and cellar management Stock control Delivery excellent food quality Rewarding the team

9/10

2. Have you learnt any new skills or developed existing skills?

How to delegate better instead of doing everything myself, how to be a better manager

8/10

3. To what extent do you enjoy your programme?

I've enjoyed the apprenticeship, however I feel like I've been messed around at the end

7/10

4. How well organised/structured is your programme?

It's all online so you can see exactly what you need to do

10/10

5. How much support do you receive from your employer?

We've had alot of changes amongst the team so it's been hard to find the time

5/10

6. How much support do you receive from your training provider when working towards your qualifications?

Andrew is brilliant and supported me all the way

9/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

I feel like it will enhance me to progress

9/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

None at the moment

2/10

9a. Would you recommend Whitbread to a friend?

Yes

9b. Why?

Great pay and great teams to work with.

10. What tips or advice would you give to others applying to Whitbread?

Understand that the hospitality industry is at full force and at demand. Expect to work long shifts but be rewarded for your hard work