Supervisor Review

Overseeing staff, making sure they get their breaks, taking food and drink orders, making drunks, handling customer complaints, answering phone and emails, counting safe and tills to open day, handover or close the day, ensuring bar is clean and tidy at end of day, checking kitchen every thing is labeled and in date, restocking bar and stock management.

Yes, I have learnt my leadership style leans heavily to laissez-faire but I am able to do all 3 styles as needed. I am very adaptable to work with others and my work styles often suit the person or team I am working with, I have different approaches based on who I am with.

It is very interesting as I have not done any studies for over 20 years. I am having to find the right balance between work, home and studies. It is reminding me how capable I am at compartmentalising everything. I am enjoying meeting other people in the industry and watching each other grow

It is very well organised. Lots of information to take in but a good amount of time spent on each area before moving on to a new subject. A good amount of breaks to recharge the mind and body. I am the 4th person from my pub to do this programme.

I receive all the support and encouragement I could ask for from my general manager and assistant manager. They both have done the programme and have continued on to the next levels so they know what I am working on and what I need to work on. They have been very helpful.

All the support I need. I can email my trainer any time I need help and guidance, and they are quick to respond with answers, suggestions, and help to my questions. They are very happy, like a cheerleader which must be exhausting for them as they have so many students to oversee.

It helps me to think of things I hadn't thought of. I naturally adapt to the people around me and now I can understand why that has helped me get as far as I have. It also let's me know things I need to work on that I'm not naturally as strong at.

There are lots of different groups that you can join in the Greene King family. At our pub we have recently started a football team and are planning a girls day. We regularly have the opportunity to meet different Brewery suppliers and learn about their products directly on Tour of the Brewery.

Yes

It is a huge company but it takes time to make sure the staff are looked after. The staff discount is pretty good and the fact that you can have a discount for friends and family is very nice. They make sure that there are online groups and everyone would be welcome in and are trying to make sure that everyone has representation.

Apply! If you have no experience or tons of experience apply. They are happy to train you up so you can make a career out of hospitality. They also understand that hospitality is a good job for people studying and happily work around uni schedules. If you don't try you will never succeed.