Rating

8.1/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • We cover all aspects for the provision of internet services from the point of sale to activation

    8/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Found out more to do with the inter workings of a business that reaches further then just what we see as customers

    8/10

  • 3. To what extent do you enjoy your programme?
  • I have found that it’s not as easy to be qualified at a role then just the training

    9/10

  • 4. How well organised/structured is your programme?
  • Very well organised and structured

    9/10

  • 5. How much support do you receive from your employer?
  • As much as I need to be able to complete tasks

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • great and gives all the help and support she can when it is needed

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • It has given me a greater understanding of how we deal with issues in the background as well as what we deal with in the contact centre

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • I am not currently involved in any at present

    1/10

  • 9a. Would you recommend PlusNet PLC to a friend?
  • Yes


  • 9b. Why?
  • They are a great training company to be with and help every step of the way


  • 10. What tips or advice would you give to others applying to PlusNet PLC?
  • Get in there and see what they can offer you


Details

Level 3 Apprenticeship

Information Technology

Leeds

May 2023


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