Retail Manager Review

My role mainly consists of running a team of 10 sales executives selling new and nearly used premium/luxury vehicles. Additionally, I am responsible for the financial and customer retention aspects of the role. Day to day I will manage the CRM Systems, control enquiries, quote customers on purchase options and deal with a multitude of other aspects of the business which fall across my desk.

Yes, I have been afforded the opportunity to brush up on my IT skills. During my apprenticeship I have also been shown and become a bit of a ninja at PowerPoint and publisher.. I am now very proud of my ability to produce high impact and visually pleasing presentations and use the tools at my disposal to do so.

I enjoy my programme to the extent that if anyone was considering doing it themselves I would immediately tell them to throw themselves into it with all they have! Getting the learning juices flowing at the ripe old age of 43 is no mean feat but I can honestly say that I have enjoyed every minute of it thus far!

Seamlessly.. our old provider Qube learning unfortunately went into administration which meant a month away from the programme.. I am pleased that both Jardine motors and realise worked tirelessly to restart the programme with little effort and to ensure that they kept continuation seem less with the same venues, tutors and support packages in place.

From my employer I receive an enormous amount of support.. they are fully invested in their people developing and achieving throughout their careers.. sometimes I feel guilty for the time away from work as immediate management could show they are a little more supportive but ultimately they don’t stand in my way of betterment!

The amount of support I receive from the training provider namely my tutor Charlotte is immeasurable. She is always at the other end of the phone for answering quick questions, where possible she makes her self available for teams dall catch ups and if I have to miss a session due to other commitments I can easily catch up at the earliest ipportunity

I think that ultimately learning a lot of the theory behind what you do on a daily basis can only be a good thing. Learning what makes people react to certain triggers and how you should react back ensures success in all levels. Also learning new theories and practices helps to the betterment of my performance.

Generally in my mine of work there is little time to get involved in extra curricular activities. I believe some staff members will socialise after work however as a father of 2 young boys my life outside of work revolves around family. Jardine motors are good in the respect they will allow 2 paid days out of work for charity work.

Yes

I’ve worked with a number of different motor groups in the past and can honestly say that this is one of the better organised, most inclusive and diverse employer I have worked with. They seem to really care about their staff and are looking to expand which brings with it opportunities toning the ladder further

Go for it… make sure you are fully prepared and ready for your interview process. Jardine are very selective on who they employ, it isn’t always about the most qualifications as they firmly believe in developing people it is more about your passion for delivering a top class level of service 1st time every time