Collections advisor Review

by Realise

Best Apprenticeship Employer

Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • I work in collections for EE this involves talking to customers who cannot afford their bills and helping them. I am going through an apprenticeship with realise whom are helping me prepare and learn a team leader role

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Many especially in leadership styles and coaching

    10/10
  • 3. To what extent do you enjoy your programme?

    • Really feel it has helped me in becoming a team leader

    10/10
  • 4. How well organised/structured is your programme?

    • Very we’ll communicate with my workplace too

    10/10
  • 5. How much support do you receive from your employer?

    • 100% we do calls on teams with realise too

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • They offer me support whenever I need to reach out

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • Definitely! Gives me the theory to put in practice for when I then apply for the job

    10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • No

    10/10
  • 9a. Would you recommend Realise to a friend?

    • Yes

  • 9b. Why?

    • They are helpful and supportive

  • 10. What tips or advice would you give to others applying to Realise?

    • Go for it. Definitely worth it

Details

Level 3 Apprenticeship

Marketing

Darlington

May 2023

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