Service Manager Review

by MOTUS Commercials

Best Apprenticeship Employer

Rating

9/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

In my role as a Service Manager i am in charge of a workshop with 5 technicians and also a service advisor and warranty controller. Maintain a high level of working standards and achieve monthly KPI's. Deal with customer complaints/queries.

10/10

2. Have you learnt any new skills or developed existing skills?

How to time manage and delegate job to relevant staff members

10/10

3. To what extent do you enjoy your programme?

I did find at some points throughout the year the programme very stressful with personal and in work reasons

7/10

4. How well organised/structured is your programme?

Very organised

10/10

5. How much support do you receive from your employer?

Support has been there when asked for.

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

Alot of support receive by Chris my trainer which has been very helpful to work towards my qualification

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

The qualification has helped me alot the perform better in my role

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

None

5/10

9a. Would you recommend MOTUS Commercials to a friend?

Yes

9b. Why?

Working environment is very good to work in and the people i work with are great

10. What tips or advice would you give to others applying to MOTUS Commercials?

Just be yourself