Rating

9.8/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • I research and recommend destinations, accommodations, transportation options, and activities that align with clients' preferences and budgets. I stay updated on the latest travel trends, local attractions, and travel regulations to offer informed suggestions. I also handle booking and reservation processes, including flights, accommodations, car rentals, and other travel-related services.

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I have developed proficiency in various travel booking systems and software. This includes gaining hands-on experience with reservation platforms, ticketing systems, and other travel-related tools. These technical skills have enhanced my efficiency in handling bookings and managing travel arrangements. my communication and interpersonal skills have significantly improved. Through regular interactions with clients, I have learned how to actively listen, ask probing questions, and effectively communicate travel information and recommendations.

    9/10

  • 3. To what extent do you enjoy your programme?
  • The programme offers a dynamic and ever-changing environment. Each day presents new challenges and opportunities to learn. From researching destinations to staying updated on travel trends and regulations, I am constantly exposed to fresh information and experiences, which keeps me engaged and motivated. The programme has given me a platform to indulge in my love for travel and share that enthusiasm with others.

    9/10

  • 4. How well organised/structured is your programme?
  • There is a well-defined mentorship system in place. Experienced professionals within the travel industry are assigned as mentors to apprentices. These mentors provide guidance, support, and feedback, helping apprentices navigate through the program and develop their skills effectively. The mentorship aspect adds a personalised touch to the programme and enhances the overall learning experience.

    10/10

  • 5. How much support do you receive from your employer?
  • Regular check-ins and meetings are conducted to discuss my progress, address any concerns or challenges, and set goals for professional development. This open communication ensures that I receive the necessary support and that my employer is actively involved in my learning journey. They offer guidance, answer questions, and provide feedback on my performance.

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • My training provider assigns a dedicated tutor or trainer who acts as a point of contact throughout my training. They provide ongoing support, clarify any doubts or questions, and offer guidance on the course content and assessments. Their expertise and experience in the field contribute to my learning process and ensure that I am on track with my studies.

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • The practical skills and techniques I acquire through the qualification enhance my performance in day-to-day activities. For example, I learn effective communication strategies, negotiation techniques, and problem-solving approaches that enable me to interact confidently with clients, address their needs, and provide exceptional customer service. This knowledge enables me to approach my tasks with a deeper understanding.

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • There are sports teams or fitness programs that employees can join. This promotes a healthy lifestyle and encourages teamwork outside of the regular work environment. It provides an avenue for employees to engage in physical activities, bond with colleagues, and relieve stress. These events provide opportunities for employees to interact in a relaxed and social setting.

    10/10

  • 9a. Would you recommend Barrhead Travel to a friend?
  • Yes


  • 9b. Why?
  • The company values work-life balance and employee well-being. They offer competitive benefits packages, flexible work arrangements, and promote a healthy work-life integration. This consideration for employee well-being fosters a positive and sustainable work culture. The commitment to continuous learning ensures that employees are equipped to excel in their roles and stay updated with industry trends.


  • 10. What tips or advice would you give to others applying to Barrhead Travel?
  • Don't be discouraged by rejections or setbacks. Keep applying and exploring different opportunities. Stay proactive in seeking learning opportunities, attending industry events, and expanding your knowledge. Persistence and a positive attitude can increase your chances of finding the right apprenticeship or entry-level position. Remember, each application is an opportunity to showcase your unique skills, passion, and potential.


Details

Level 3 Apprenticeship

Hospitality Management

Manchester

June 2023


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