Rating

8.5/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • I provide assistance to the Trust employees with training questions and room reservations at the Education & Training Centre by responding to various inquiries via email, phone, or in-person. I also order office supplies, maintain the trust standards, and make sure the department is always available for use.

    8/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Among other things, I have learned a lot about project management, stakeholders management, and GDPR. But it also enabled me to hone my already-existing abilities and to get better at communicating and using English. I also have more confidence using several IT programmes including Microsoft products like PowerPoint, Word, and Excel.

    8/10

  • 3. To what extent do you enjoy your programme?
  • Everyone who wishes to work and earn a credential at the same time ought to complete an apprenticeship, in my opinion. I never felt like I was given more homework than I could handle, and since the tutor and I were always in contact, I always felt like I had assistance.

    8/10

  • 4. How well organised/structured is your programme?
  • In general, quite good. I had to complete one module every month or so, followed by the necessary chores, before moving on to the next module. Since you start with the most elementary module and work your way up in level, the sequencing of the modules makes sense, thus the challenge was not too great.

    9/10

  • 5. How much support do you receive from your employer?
  • We were always in touch since my manager made sure to safeguard my time each week. She was also aware of my advancement and willing to assist me in any way I needed. They are well-prepared because the Trust generally places a high priority on employee education.I always consulted before making any decisions

    9/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • My trainer took sure to protect my time each week, so we stayed in touch constantly. She was also aware of how far I had come and was ready to help me in any manner I needed. The Trust often gives employee education a high priority, so they are well-prepared.

    9/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • While learning about my job responsibilities, I was able to advance in various ways. I now have a lot better understanding of how to manage a project, use the computer systems effectively, and adhere to the rules, among other things. I feel a lot more comfortable performing certain of my job's duties now.

    8/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • There are numerous projects and activities within my Trust that you may get involved in while also learning new skills and making new friends. You can get in touch with one of the many work teams that are engaged in these activities every day and begin working together.I am passionate about the activivies

    9/10

  • 9a. Would you recommend NHS Black Country Apprenticeship Academy to a friend?
  • Yes


  • 9b. Why?
  • I would suggest it since it is a field where you can always improve and advance both as a person and as a professional. If you put forth the necessary effort, adhere to the Trusts principles, and believe that you are making a positive impact on society, there will always be room for you.


  • 10. What tips or advice would you give to others applying to NHS Black Country Apprenticeship Academy?
  • That they are prepared to present themselves honestly during the hiring process and that they are clear about why they want to work for the NHS. I would also remind them that although working for a public service is challenging, it is also highly gratifying because we all gain from it.


Details

Level 3 Apprenticeship

Business Operations

London

August 2023


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