Rating
- 1. Please give an overview of your role and what this involves on a day-to-day basis:
- 2. Have you learnt any new skills or developed existing skills?
- 3. To what extent do you enjoy your programme?
- 4. How well organised/structured is your programme?
- 5. How much support do you receive from your employer?
- 6. How much support do you receive from your training provider when working towards your qualifications?
- 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
- 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
- 9a. Would you recommend Stagecoach UK to a friend?
- 9b. Why?
- 10. What tips or advice would you give to others applying to Stagecoach UK?
Day starts by picking up my duty. I check it to make sure it is the work I am expecting to have. I then check for notices, including diversions, and then head over to my bus. I walk to my bus and follow the duty card all day.
I have learnt how to better my customer service, deal with a range of customers and their needs. I have previous experience with customers but this is a new type of service. Learning how to drive a bus was a big deal and I had never thought I would.
The workshop days usually fall on opposite times to my typical shifts so I often find it quite hard to wake up and be here for that time of day. The afternoon part of the workshops I generally enjoy a lot more.
The workshops are very organised when you have a full workshop. When you have a catch up session, you just get on with the work that is set with the support of your tutor.
Stagecoach are very good at supporting the apprentices. They do allow release most of the time, too. If you need an apprenticeship day, they usually allow you to have it.
A lot of support from the training provider. I very much enjoy days with my trainers as it is usually quite interesting.
I feel the two are a bit separate. You are either driving or you're on apprenticeship. The two link but I feel they are kept apart.
Not really
Yes
Its a friendly working environment and for the most part I enjoy coming to work
Be prepared for a very intense time in the training school and be mentally ready for a lot of concentration when you're driving for 8 hours a day
Details
Level 2 Apprenticeship
Driver
Plymouth
October 2023