Rating

7.1/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Day starts by picking up my duty. I check it to make sure it is the work I am expecting to have. I then check for notices, including diversions, and then head over to my bus. I walk to my bus and follow the duty card all day.

    9/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I have learnt how to better my customer service, deal with a range of customers and their needs. I have previous experience with customers but this is a new type of service. Learning how to drive a bus was a big deal and I had never thought I would.

    8/10

  • 3. To what extent do you enjoy your programme?
  • The workshop days usually fall on opposite times to my typical shifts so I often find it quite hard to wake up and be here for that time of day. The afternoon part of the workshops I generally enjoy a lot more.

    7/10

  • 4. How well organised/structured is your programme?
  • The workshops are very organised when you have a full workshop. When you have a catch up session, you just get on with the work that is set with the support of your tutor.

    7/10

  • 5. How much support do you receive from your employer?
  • Stagecoach are very good at supporting the apprentices. They do allow release most of the time, too. If you need an apprenticeship day, they usually allow you to have it.

    8/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • A lot of support from the training provider. I very much enjoy days with my trainers as it is usually quite interesting.

    8/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • I feel the two are a bit separate. You are either driving or you're on apprenticeship. The two link but I feel they are kept apart.

    6/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • Not really

    4/10

  • 9a. Would you recommend Stagecoach UK to a friend?
  • Yes


  • 9b. Why?
  • Its a friendly working environment and for the most part I enjoy coming to work


  • 10. What tips or advice would you give to others applying to Stagecoach UK?
  • Be prepared for a very intense time in the training school and be mentally ready for a lot of concentration when you're driving for 8 hours a day


Details

Level 2 Apprenticeship

Driver

Plymouth

October 2023


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