Rating

6.9/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Within my day to day role I have a number of tasks to investigate and complete in order to provide the best service for customers. My role also initials receiving calls from customers to help with their claims and provide the best service.

    7/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Professional development skills

    6/10

  • 3. To what extent do you enjoy your programme?
  • 6/10

  • 4. How well organised/structured is your programme?
  • Very well

    6/10

  • 5. How much support do you receive from your employer?
  • 9/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • 7/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • 6/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • 8/10

  • 9a. Would you recommend Civil Service to a friend?
  • Yes


  • 9b. Why?
  • Provides a lot of different opportunities, flexible


  • 10. What tips or advice would you give to others applying to Civil Service?
  • .


Details

Level 3 Apprenticeship

Customer Service

Blackpool, Lancashire

January 2024


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