Retention advisor Review

by EE

Rating

4.9/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • I would service customers with there ee accounts and offer additional products

    5/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Yes i have many different and new skills.

    5/10
  • 3. To what extent do you enjoy your programme?

    • I found the programme informative but not very good in group tasks

    5/10
  • 4. How well organised/structured is your programme?

    • It had elements of good organisational parts

    5/10
  • 5. How much support do you receive from your employer?

    • In my case i had lots of support

    7/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • Not a great deal

    5/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • Yes it helps me to perform better

    5/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • No

    2/10
  • 9a. Would you recommend EE to a friend?

    • Yes

  • 9b. Why?

    • Cause its not amazing but better than third party companies

  • 10. What tips or advice would you give to others applying to EE?

    • Be youself

Details

Level 3 Apprenticeship

Customer Service

Sunderland

January 2024

View More Reviews
Recruiting? See how we can help you