Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Talking to customers internal and external Taking meeting minutes Having difficult conversations Money handling System knowledge and experience

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • A lot more confidence when talking to the public Having knowledge of business structure

    10/10

  • 3. To what extent do you enjoy your programme?
  • I really enjoyed my course and my training provider made the experience really smooth

    10/10

  • 4. How well organised/structured is your programme?
  • Very organised, a followed curriculum and requirements

    10/10

  • 5. How much support do you receive from your employer?
  • I received support by having training time to complete my coursework as well as allowing me to take higher steps in the business to meet needs of the course

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • As stated previously I received time out for studies

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • I think it has given me heavy knowledge and confidence in my role

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • N.A

    10/10

  • 9a. Would you recommend Realise to a friend?
  • Yes


  • 9b. Why?
  • They made the course really enjoyable and it went really smoothly.


  • 10. What tips or advice would you give to others applying to Realise?
  • Take time out for coursework


Details

Level 2 Apprenticeship

Customer Service

Liverpool

January 2024


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