IT Technician Review

by Barnett Waddingham

Best Apprenticeship Employer

Rating

8.9/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Daily tasks were doing desk checks and ensuring that the desks had correct equipment, doing laptop replacements for staff in the office. Also maintaining the systems and assisting staff with IT issues

9/10

2. Have you learnt any new skills or developed existing skills?

I have learned a lot because I came into the apprenticeship with little to no experience, I have been given the space and chance to develop my skills.

10/10

3. To what extent do you enjoy your programme?

I really enjoy it hear because the company is growing and everyone is nice and caring.

9/10

4. How well organised/structured is your programme?

It was very organised, but within IT things can change and we can have days where the tech doesn't want to comply with you so you have to adapt to the situation.

8/10

5. How much support do you receive from your employer?

I receive a lot of support within my team and everyone doesn't always give the answer, they tried to guide you so you understand the task at hand which helps learning.

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

I receive a lot of support from Baltic and the courses they provide are very inclusive.

8/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

Baltic has enhanced my customer service skills to help the staff with their IT issues.

9/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

We have IT away days and monthly meetings in other offices around the UK which help us network with each other.

8/10

9a. Would you recommend Barnett Waddingham to a friend?

Yes

9b. Why?

Because it is a great company that is still growing, the culture is accepting and with the diverse amount of offices around the UK it allows for different cultures to come together.

10. What tips or advice would you give to others applying to Barnett Waddingham?

Be yourself and they'll love you!