Patient Services Manager Review

by Nuffield Health

Rating

9.6/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

I manage the administration areas within a healthcare environment, managing teams, reporting budgets, attending and charing meetings, investigations into incidents, setting standards to other team members, setting & reviewing objectives, managing complaints, and customer expectations, conducting interviews, & apply duty rotas

10/10

2. Have you learnt any new skills or developed existing skills?

yes definitely learnt some new skills which I have already started to take into my role, others I might not use as much, but it's still really handy to know.

9/10

3. To what extent do you enjoy your programme?

It was very challenging, I was fully supported by my learning coach and manager

10/10

4. How well organised/structured is your programme?

I thought the course was very well organised & structured, I did have a few problems initially with different coaches, but got the right one in the end

8/10

5. How much support do you receive from your employer?

I was fully supported by my employer

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

i was fully supported by my training provider whilst working towards my qualification

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

I thinks it's given me a very different insight to be able to complete my role in a more organised and structured way

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

Yes I enjoy going to the gym and try to work out 4 times per week. I also have a rescue dog who requires alot of excercise!

10/10

9a. Would you recommend Nuffield Health to a friend?

Yes

9b. Why?

It's a wonderful place to work, friendly and supported.

10. What tips or advice would you give to others applying to Nuffield Health?

Research Nuffield, and be prepared to work, we do have to work hard.