Senior 3PL Account Manager Review

by Costa Coffee

Best Apprenticeship Employer

Rating

6.6/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

I manage budget for the 3PL logistics network at Costa Coffee and manage the continuous improvement programme to unlock efficiencies

7/10

2. Have you learnt any new skills or developed existing skills?

I have a better understanding of the academic expectations and have developed my critical thinking and analysis. We are now starting to go through moe Supply Chain theory and I have already gained some insight into procurement models

8/10

3. To what extent do you enjoy your programme?

The content is becoming more enjoyable however the workload is starting to become more difficult to manage

7/10

4. How well organised/structured is your programme?

The programme is structured well however the level of input required and time required is underestimated

6/10

5. How much support do you receive from your employer?

Support is getting better but remains difficult to manage workload and apprenticeship

7/10

6. How much support do you receive from your training provider when working towards your qualifications?

There is ongoing support available

8/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

The qualification is helping build confidence and prepare me for leadership role

7/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

nothing I am aware of

3/10

9a. Would you recommend Costa Coffee to a friend?

Yes

9b. Why?

Costa are a great organisation to work for with a great people culture

10. What tips or advice would you give to others applying to Costa Coffee?

Be your authentic self - there are lots of opportunities at Costa, professionally as well as self-development