Operations Manager Review

by Matalan

Best Apprenticeship Employer

Rating

9.6/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Overseeing the logistics throughput and customer service of multi brands,

10/10

2. Have you learnt any new skills or developed existing skills?

Yes, taking part in the level 3 HR support apprenticeship helped me with the people element of my role

10/10

3. To what extent do you enjoy your programme?

I did enjoy the apprenticeship as a whole, sometimes balancing the work load with targets did become somewhat challenging, however the provider was really supportive during peak working times and was able to move certain assignments that were not achievable

10/10

4. How well organised/structured is your programme?

The overall structure of the programme was organised, the platform in which you and your tutor work on was detailed and explained expectations

10/10

5. How much support do you receive from your employer?

Very supportive and understanding if I needed to work on upcoming deadlines. the business allowed me to work on new skills not necessarily linked to my daily role which I was really grateful for

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

For the apprenticeship, the training provider was outstanding with the support I received. I am now working on the bolt on option to gain the CIPD qualification and the support has been less than before

7/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

Whilst doing the apprenticeship, I was also involved in a recruitment project and this experience went towards the detail I needed to provide for the apprenticeship

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

Yes, we have activities such as a sports and social club

10/10

9a. Would you recommend Matalan to a friend?

Yes

9b. Why?

If you want to have opportunities then this company will try to adhere to achieving this

10. What tips or advice would you give to others applying to Matalan?

If you put the hard work in, you will gain the rewards