Rating

7.5/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Efficiently handling customers queries and gathering the required information from them to perform our standard of service

    9/10

  • 2. Have you learnt any new skills or developed existing skills?
  • IT skills

    9/10

  • 3. To what extent do you enjoy your programme?
  • very much so its fulfilling in a new career path

    10/10

  • 4. How well organised/structured is your programme?
  • could have a better overall step by step learning over an increased timeframe and hard to learn internal systems as they can't display sensitive information

    5/10

  • 5. How much support do you receive from your employer?
  • a fair amount

    7/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • my personal coach is brilliant and gives me all the help i need/ ask for

    8/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • fairly however it takes time away from on the job learning

    4/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • lots of social networking events and always voluntary opportunities

    8/10

  • 9a. Would you recommend NatWest to a friend?
  • Yes


  • 9b. Why?
  • It is a professional company with room for career development and long term goals


  • 10. What tips or advice would you give to others applying to NatWest?
  • Ensure you pick a role suited to your strengths


Details

Level 3 Apprenticeship

Banking

Glasgow

February 2024


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