Relationship Team Officer Review

I support a relationship manager in assisting customer queries and lending propositions.

Yes, I have developed my teamworking skills, problem solving skills, and learnt to be a trusted advisor in the financial sector

I really enjoy it. All of my colleagues are super supportive and encouraging.

It is fairly structured and very organized. Each day is different in my role so it makes it harder to structure the training, but that is what keeps it interesting

I receive loads of support. I have a check in with my line manager every week and a 1-2-1 every month

The training provider sets up check-ins about every 8 weeks but are sometimes cancelled at short notice. The support could be better at BPP.

It definitely helped at the start by giving me a good amount of background knowledge I wouldn't have been exposed to by my employer, but after about 6 months I would say this is less relevant.

Yes, there are lots of networking events that are listed on weekly emails twice a week. My team also have a meeting every week where we do a 'Friday fun' session and sometimes we will go out for a lunch together. Every quarter we collaborate with another team and do a social event, such as an escape room.

Yes

Because we are all treated fairly and given equal opportunity. It is also a positive environment, no one comes to work in a bad mood. Everyone is friendly and happy to support you.

Don't be scared to put yourself out there. I can from an opposite background and wasn't sure if I would fit in, but once I was here I felt comfortable straight away