Modern Apprentice Travel Advisor Review

by TUI UK & Ireland

Best Apprenticeship Employer

Rating

9.4/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

On a day-to-day basis, I serve customers hoping to find their perfect holiday and set the customers up to have the best possible time whilst they are away with us

9/10

2. Have you learnt any new skills or developed existing skills?

I have learnt new skills such as different sales tactics and different customer needs and wants from their holiday experience.

9/10

3. To what extent do you enjoy your programme?

I really enjoy my programme as I feel very at home, welcomed and supported by the team that I work with in-store and my apprenticeship coach supports me very well too!

10/10

4. How well organised/structured is your programme?

I feel that my programme is well organised. I have monthly catch-up calls with my apprenticeship coach and get assigned work promptly when I have completed all my outstanding tasks

9/10

5. How much support do you receive from your employer?

I feel that I get a lot of support from my employer and the team that I work with as I know that if I am struggling with anything then they will help and support me with anything they can do to help me

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

I feel that I receive a lot of support from my training provider. On my monthly calls with my coach, I can discuss anything that I am needing help with and even when I am not on a call I can contact my coach for any help that I need.

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

I feel that my qualification is helping my job role as I am learning a lot of new information such foreign destination facts and pre-travel requirements in my course and this is helping me gain confidence talking about these subjects with our customers

8/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

There are extra curricular activates that I am involved in such as different training days with different suppliers, team nights out with the rest of my team and am a part of the companies fantasy football league.

10/10

9a. Would you recommend TUI UK & Ireland to a friend?

Yes

9b. Why?

I would recommend TUI for an apprenticeship as it is a blended with working and learning in the job without having to go to college or uni to learn and it is a very well structured course with good company benefits

10. What tips or advice would you give to others applying to TUI UK & Ireland?

I would advise that you should be sociable as you are speaking to customers and your colleagues throughout the working day and to be interested in different destinations so you are enthusiastic with the customers.