deputy manager Review

by Harbour Healthcare

Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • deputy manager of 50 bed care home. answering phone and emails. dealing with enquiries for bed vacancy. managing staff. managing budget. completing audits, weekly and monthly. speaking with family members about loved ones and professionals such as GP, advocates, social workers and other externals.

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • yes , learning the in-depth business side of running a care home. what's needed to full keep within guidance and governance.as a new deputy manager I am learning everyday.

    10/10
  • 3. To what extent do you enjoy your programme?

    • Gives me more in-depth information and knowledge, making me research more for what's needed for the home.

    10/10
  • 4. How well organised/structured is your programme?

    • very- my TDO is easily contactable and answer any questions at times when convenient, we both understand we both work. she gives me great guidance and feedback.

    10/10
  • 5. How much support do you receive from your employer?

    • lots. always there to assist and guide me when I need it. no question is a stupid question.

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • lots. she offers feedback and guidance when needed. I can always send a message and she will reply asap.

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • Gives me greater knowledge and understanding of my job role. I am then able to support my manager better.

    10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • Yes we do professional networking.

    10/10
  • 9a. Would you recommend Harbour Healthcare to a friend?

    • Yes

  • 9b. Why?

    • I love my job, i love they have allowed me to get when I am in such a short time. I went from not being in care before, to a deputy manager in 3 years. offering guidance,support and encouragement every step of the way.

  • 10. What tips or advice would you give to others applying to Harbour Healthcare?

    • Have ambitious and you will flourish.

Details

Higher Level Apprenticeship

Nursing

Taunton, Somerset

February 2024

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