Team Leader Review

I am the team leader of Livability in Hereford. I do day to day care and admin to ensure all my residents live a fulfilling life and get the best quality of care they all deserve. I ensure all quality checks are done and up to date to ensure consistency in care.

During my qualification, I have developed my confidence and I feel I can explain and give the best outcomes when needed. I also have developed my math's and English skills during the qualification. I feel I am contributing the best of my skills when at my setting. Overall, This qualification has supported me regularly.

I am currently really enjoying the qualification and it is giving me the best support and understanding each month. I like how I can adapt everything I have learnt into my work setting plus how it influences me when it comes to my residents.

I believe my qualification is very well structured. They provided me with a system called onefile which has all the function needed such as a learning journal and a planner. This is amazing use as I have great IT skills.

I receive great support from my managers, they provide me with the right time and space to complete this qualification.

She is great and very supportive plus understanding. If I need advice I know I can turn to her an she will support me.

I think my qualification has really benefitted me within my job role. i feel I am a better at being a team leader and its provided me with more confidence that i can do this role since starting the qualification.

Not currently but I would like to look into this as a staff team building exercise for all staff.

Yes

Because I feel its reliable and very well timely mannered. I love how much support and resources are provided and I feel its able to easily be adapted into the real world.

To keep to the programme and if you have any concerns, to discuss with your trainer as they are great at supporting us.