Rating
- 1. Please give an overview of your role and what this involves on a day-to-day basis:
- 2. Have you learnt any new skills or developed existing skills?
- 3. To what extent do you enjoy your programme?
- 4. How well organised/structured is your programme?
- 5. How much support do you receive from your employer?
- 6. How much support do you receive from your training provider when working towards your qualifications?
- 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
- 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
- 9a. Would you recommend WTW to a friend?
- 9b. Why?
- 10. What tips or advice would you give to others applying to WTW?
My role involves calculating Member's pensions and benefits, writing letters and emails to Members, picking up voicemails and logging them, as well as studying for my apprenticeship and working on assignments and exams.
Yes, I have been learning new digital and mathematical skills.
I fully enjoy my programme, everyone at WTW are very friendly and helpful and easy to get along with. I enjoy my assignments and exams, I feel supported. I also enjoy my day to day case work.
My programme is very structured and I have a really good tutor that is organised.
I receive so much support from my Employer and from the apprenticeship team at work, they have been great in getting me all the support I need.
I receive a lot of support from my tutor and the APE teacher also. The deadlines and exams dont clash together and I can have extra time if i need.
It helps me to be able to understand the job better and know what I am doing.
Yes. We have events in London, professional networking events, competitions and volunteering opportunities.
Yes
WTW is the best company I have ever worked for and they offer a lot of support and care about their Employee's wellbeing.
Be yourself, be punctual, be professional and be friendly.
Details
Level 3 Apprenticeship
Customer Service
Redhill, Surrey
February 2024