Client Support Associate Review

by WTW

Best Apprenticeship Employer

Rating

9.4/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

I work in conjunction with our broking teams that place a plethora of insurance products, collecting broking activity data and performance data for subscribed carriers to show them how they can better themselves within the market. All the while, driving competition for the benefit of our clients of the brokers themselves.

10/10

2. Have you learnt any new skills or developed existing skills?

Stakeholder/Colleague relationship management skills Excel skills Tech/system software skills Apprenticeship skills

9/10

3. To what extent do you enjoy your programme?

8/10 - Controversial decision to teach LM1 before LM2 but take LM2 before LM1. (I still passed first time)

9/10

4. How well organised/structured is your programme?

Very well structured. no complaints.

10/10

5. How much support do you receive from your employer?

Just enough.

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

Plenty.

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

My role does not directly involve in the agency or principal of placing insurance. But will help me in the direction I am going.

7/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

Yes, many.

10/10

9a. Would you recommend WTW to a friend?

Yes

9b. Why?

It's a great opportunity to get onto the career ladder with many possible directions at a later time.

10. What tips or advice would you give to others applying to WTW?

Show competence.