Customer service apprentaship Review

by Primary care Sheffield

Rating

7.5/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Answer the phones, complete prescriptions. Attach letters and scan letters

    6/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Team working Time management

    7/10
  • 3. To what extent do you enjoy your programme?

    • I love this program

    7/10
  • 4. How well organised/structured is your programme?

    • Very well

    9/10
  • 5. How much support do you receive from your employer?

    • I receive lots of support

    9/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • A lot

    8/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • Better understanding

    8/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • No

    6/10
  • 9a. Would you recommend Primary care Sheffield to a friend?

    • Yes

  • 9b. Why?

    • Amazing staff

  • 10. What tips or advice would you give to others applying to Primary care Sheffield?

    • Go for it. You learn so much and the staff are lovely

Details

Level 2 Apprenticeship

Healthcare Administration

Sheffield

February 2024

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