Network Engineer Apprentice Review

Day-to-day, I review the tickets within my stack, after this I review my tasks that have been assigned too me in both the delivery and operations teams, this can include installing new probes, configuration of network devices and location of equipment. I also am expected too review any other work that has not been assigned too me and be proactive with reaching out for new work.

I have learnt how too manage my time, with different types of work within different sub-teams I am apart of I learnt how too manage different priority's according too time and agreements. also, I have learnt how too manage responsibility, with important business work - which can be overwhelming but learning mechanisms too manage that has been important.

I enjoy my program very much, I like working with a team and with my other apprentice. I also like the community feel that Computacenter have created around apprenticeships. I wish my learning with my training provider could be more interactive but they have put on workshops and residential programs too help with my learning

The overall apprenticeship program has a good structured feel too it, from HR to my education provider to my line manager; with frequent communication with HR and ones too one about my progress. I have a clear line of work of what I am working towards however sometimes I feel I would of enjoyed some planning initially from my work and from my education provider.

I receive a lot of support from my employer, I can contact my line manager at any time, if I am new too a project I will receive an introduction meeting. I also receive good support from HR with one-on-ones and community calls.

I find that sometimes my training provider can be slightly hands off, however I have addressed this concern with them and they have rectified it, if we have a new project there will be a workshop on how too approach the project and what pieces of evidence we need.

I find the vender neutral qualifications that I receive will benefit me in my career since it is the foundations too other qualifications, as well as my training provider giving me vouchers too complete these exams. however I wish some of the learning can be more personal within the job role.

With Computacenter being a multinational company, we often have team members coming from other offices, when we have people visit from other offices we do a team building activity's. As an apprentice community we also have done a few out of office meet ups. My line manager has been largely supportive of these events and going too external networking events during work time too expand my soft skills.

Yes

I find that the community feel and the sense of being looked after is what makes me enjoy my work and being around work. If I have any concerns with my work or wellbeing I have multiple support networks and having a manager who cares deeply about my development brings me great trust for my development.

understanding what the company does and who are customers are is essential, even if you are not part of a customer facing team, everything you do is for the customer. being yourself is also vital, in the assessments and interviews they want too see someone they want too work with; you should not hide your personality in the interviews.