customer engineer Review

by Computacenter

Best Apprenticeship Employer

Rating

9/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • I am a customer engineer which involves resolving customers issues with there technological issues

    9/10
  • 2. Have you learnt any new skills or developed existing skills?

    • i have gained more customer service skills and developed the ones I already had and was able to gain more technical skills

    9/10
  • 3. To what extent do you enjoy your programme?

    • I enjoyed it very much

    9/10
  • 4. How well organised/structured is your programme?

    • it was very organised and had very good structure

    9/10
  • 5. How much support do you receive from your employer?

    • I receive a good amount of support from my employer when I needed it

    9/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • they provided the right amount of support I needed and was always available if i needed more help

    9/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • I lets me perform in a more confident manor and so I can give the best customer service experience

    9/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • I believe there are some networking events

    9/10
  • 9a. Would you recommend Computacenter to a friend?

    • Yes

  • 9b. Why?

    • because it is a good company to work for

  • 10. What tips or advice would you give to others applying to Computacenter?

    • you may not need the qualifications just need to be willing to learn

Details

Level 2 Apprenticeship

Customer Service

Stratford, London, UK

February 2024

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