Night Receptionist Review

by Whitbread

Best Apprenticeship Employer

Rating

10/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

As I do nights, I have to make sure the hotel is safe and comfortable for our guests, check in and welcome the arrivals, do the night closing administrations including money.

10/10

2. Have you learnt any new skills or developed existing skills?

Of course! I have learnt way more professional approach methods to our guests.

10/10

3. To what extent do you enjoy your programme?

I love this programme especially because my trainer is so amazing and always ready to help me.

10/10

4. How well organised/structured is your programme?

It is super organised. Gives me plenty of time to prepare myself for each sections as it has been broken down by months.

10/10

5. How much support do you receive from your employer?

I receive as much support as I want. My manager is always keen to help me about anything.

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

she is the best trainer I could get! She is always free to help me and she motivates me a lot to improve myself!

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

I feel about this training can be a solid first step on my career path.

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

We have monthly meetings with other apprentices and our managers.

10/10

9a. Would you recommend Whitbread to a friend?

Yes

9b. Why?

It is a welcoming place to work for with tonnes of opportunities to improve skills and career possibilities.

10. What tips or advice would you give to others applying to Whitbread?

Go and see the team and managers in real life and talk to them as soon as you can!