Rating

7.5/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • My main job is to serve customers who arrive at the hotel, help them with their luggage, check reservations, offer hotel services.

    8/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I have learned to better manage your computers, offer a better service to people, manage money, handle personal information.

    8/10

  • 3. To what extent do you enjoy your programme?
  • I enjoy it because I learn more things that contribute to my work

    8/10

  • 4. How well organised/structured is your programme?
  • It is well organized since we have virtual classes, feedback and practices within the same course

    8/10

  • 5. How much support do you receive from your employer?
  • When I need help it is always given to me

    7/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • My tutor is always willing to help and explain to me and in general she is very good to teach and very patient

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • The course has given me bases to learn to perform my work better and to have tools to improve the treatment of clients.

    8/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • 3/10

  • 9a. Would you recommend Whitbread to a friend?
  • Yes


  • 9b. Why?
  • I think it is an inclusive company, which supports improving employee knowledge while they are developing their own work and have personal purposes.


  • 10. What tips or advice would you give to others applying to Whitbread?
  • Emergence and personal growth


Details

Level 2 Apprenticeship

Hospitality Management

London

February 2024


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