Receptionist Review

by Whitbread

Best Apprenticeship Employer

Rating

9.1/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

As receptionist you looking after guest from check in at arrival till they depart . Answer emails and phone calls from potential guests. As DHM I am looking after my team by doing the payroll, rota , order consumables and organise day by day work around the clock. A bit of everything

9/10

2. Have you learnt any new skills or developed existing skills?

Yes , I did . I started in reception and progressed to a Deputy manager position in just over two years it’s a big step. With my direct superiors in line support and training I grew in confidence. A big part of my development it was of course Apprenticeship program too

9/10

3. To what extent do you enjoy your programme?

All amazing, easy to use , right help

9/10

4. How well organised/structured is your programme?

You get all support you need from day one . All is well organised

10/10

5. How much support do you receive from your employer?

I get time and guidance

9/10

6. How much support do you receive from your training provider when working towards your qualifications?

My trainer was always helping when I needed, I am not the most experienced on online learning but I receive all support needed

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

It helped me with my confidence to apply for the new position andI feel more prepared and more knowledgeable

9/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

8/10

9a. Would you recommend Whitbread to a friend?

Yes

9b. Why?

It’s a great company to work for

10. What tips or advice would you give to others applying to Whitbread?

Just be yourself, in this company you are appreciated for your individuality