Deputy Hotel Manager Review

by Whitbread

Best Apprenticeship Employer

Rating

8.2/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

My role involved assisting the Hotel Manager ensuring compliance with sanitation, hygiene, health and safety legislation and organisational and quality requirements and working policies and procedures.

7/10

2. Have you learnt any new skills or developed existing skills?

Yes, I’ve learned many new things since I started in this new role, like payroll management, Employee relations, F& B compliance, among others

9/10

3. To what extent do you enjoy your programme?

I enjoy the program although sometimes is hard to manage the apprenticeship while working full time in the hotel, sometimes long hours of work don’t allow me to dedicate fully to the activities in the apprenticeship

7/10

4. How well organised/structured is your programme?

It is well organised, we have our platform that allows us to see the activities in a calendar plus all the courses completions

10/10

5. How much support do you receive from your employer?

I receive help when I need, when the manager is not around there is always information in our organisation platform (Sharepoint) or our Academy Online available.

8/10

6. How much support do you receive from your training provider when working towards your qualifications?

We speak every couple of months via zoom to review how I’m doing and review different subjects from the course. I have the contact details in case I need additional support.

9/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

Gives me more confidence on my day to day job

8/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

Great Ormond Street Hospital marathons or charity walks for the employees of the company

8/10

9a. Would you recommend Whitbread to a friend?

Yes

9b. Why?

It’s a big company with a lot of opportunities for development, courses and perks. With many different locations for either Hotel careers or F&B related ones .

10. What tips or advice would you give to others applying to Whitbread?

To start with their Academy Online courses as soon as possible to get the hang of their job duties, the courses and the videos are very complete.